PromoTrac v7.6: Your Shop Just Got More Flexible!
August 20, 2026
Flexible Pricing
Give your store more pricing flexibility with the ability to set different prices based on the type of user or account making a purchase.
We can now create multiple pricing levels for an item, making it easier to support different pricing structures across your store. For example, you might offer one price to a corporate account and a different price to a franchise or member account.
Request Reorder Button
Need more of an item? Client admins can now easily request a reorder directly from the PromoTrac store.
When an item is running low or is out of stock, a request reorder option gives client admins a quick way to let their account rep know that more inventory is needed. Simply click the reorder button and enter your desired reorder quantity and notes if required, and PromoTrac sends the request directly to the account rep associated with your account. Reach out to us to use request reorder in your store.
Automatically Hide Zero Inventory Items
Keep your company stores up to date automatically when inventory runs out.
With Auto Hide Zero Inventory Items, items are automatically removed from the shopper-facing store when the available inventory reaches zero. This helps prevent shoppers from trying to order products that are no longer available and eliminates the need to manually look through the store for items with no stock. Reach out to us to enable this feature.
Faster Order Lookup in the Accounting Report
Finding a specific order just got easier! The Accounting Report now includes a search box to find order numbers, allowing you to quickly locate orders using a full or partial order number—without exporting or manually searching through the report.
Simply enter an order number and instantly see the matching results. Clear the search to return to the full report.
Edit Customization from the Cart
Managing repeat orders just got even easier! Users can now edit customizations directly from the cart, making it simple to make changes before placing an order.
The improved experience builds on the existing reorder functionality, allowing users to reorder items and then make any necessary updates to their customizations. Users can also edit customizations on newly added items, giving them flexibility throughout the ordering process. Whether updating a name, phone number or other customization, changes can now be made directly from the cart—without removing the item or starting over.
This streamlined experience makes ordering and reordering faster, easier, and more flexible, while giving shoppers greater control over their customized products.
Bug Fixes & Improvements
International Phone Numbers: Updated phone number validation to support standard international formats for international orders.
Quantity Adjustment Notifications: Fixed an issue preventing quantity adjustment notification emails from being sent to eligible Account Reps and Client Admins.
Saved Address Validation: Fixed an issue causing previously validated saved addresses to be unnecessarily revalidated during checkout for facilities with multiple ZIP+4 codes.
Have questions about any of these updates or need help getting started? Reach out to us at PromoTrac Support. We would love to hear from you!